We are pleased to announce that our Perth BRANCH IS NOW OPEN!
Updated: Monday 25th May, 2020
In addition to the opening of our Sydney, Brisbane, Adelaide & Auckland branches and showrooms opening on Monday 18 May we are excited to announce that our Perth branch and showroom is now open. We have taken a range of measures to help maintain an appropriate distance from each other while in store. We appreciate your continued support as we work through this together. See you soon!
We are pleased to announce that our Sydney, BRISBANE, ADELAIDE & AUCKLAND BRANCHES ARE NOW OPEN!
Updated: Monday 18th May, 2020
As we continue to monitor the COVID-19 crisis, our greatest priority is the health and safety of our team members, customers and the wider community. As restrictions have eased locally over the past week, we are excited to announce that our Sydney, Brisbane, Adelaide & Auckland branches and showrooms are now open.
To help make it safer, we’ve introduced several measures to help us maintain an appropriate distance from each other while in store. These include:
Limit number of customers in store at any given time
Our branch will have signage displayed with the max capacity allowed in store at any one time. If the branch has reached capacity, the number of customers will be managed using a one in, one out policy.
Use sanitiser upon entering the store
Hand sanitiser stations will be placed in the showrooms which you’ll be required to use before entering the store.
Maintain 1.5 metres apart from each other where possible
Social distancing markers will be placed around the branch in areas where you may be required to queue.
Use EFTPOS/payWave/Tap n Go services available
We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.
Regular cleaning routines throughout the entire store
We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.
We will review and adapt these in-store measures as the situation evolves. Thank you for playing your part in helping us practice social distancing! We appreciate your continued support as we work through this together.
We look forward to seeing you soon.
LSC - it's business as usual- just in an unusual way
Updated: Monday 27th April, 2020
LSC is committed to ensuring the health and welfare of our team members, customers, family and friends. We are regularly communicating with our employees on best hygiene practices, remote working capabilities, and our warehouse teams to maintain the safe distance to better protect the health of our team members. We are emphasising proper hygiene in the warehouses, including use of frequent hand washing, and are ensuring our employees have proper sanitisation and safety equipment. Our existing flexible “Work From Home” policies have enabled our office and field-based teams to work remotely while maintaining business continuity. Our sales and technical support teams continue to serve you, orders can be made via phone, fax & email and orders can be placed online 24/7 at www.lsc.com.au
Thank you for your support and understanding. Should you have any questions, please do not hesitate to contact your local Branch Manager.
Important Branch Updates
Friday 27 March, 2020
From Monday 30 of March, all Australian branches (VIC, NSW, QLD, SA and WA) will no longer accept walk-in counter sales. Showrooms at each of these branches will be temporarily closed from Monday onward.
These measures have been implemented to ensure we play our part in reducing the possible spread of COVID-19 as instructed by the government.
All orders will need to be placed via the following methods before goods can be collected;
- Place orders online via our website www.lsc.com.au
- Place a phone order
- Send an order via email
- Send an order via fax
- Place an order with your Account Manager
Orders can be collected at the branch from the following pickup areas:
- VIC - Right hand side car park roller door.
- NSW - Roller door
- SA - Roller door off Power Street
- QLD - Parcel pickups window in the loading dock (next door at 15 Jeays Street, Bowen Hills)
- WA - Roller door on the otherside of the building
We thank you for your cooperation and understanding of these new procedures. Should you have any questions, please do not hesitate to contact your local Branch Manager.
COVID-19 update from LSC: We are here to help you.
Wednesday 18th March, 2020
The health and welfare of our team members, customers, family and friends are our number one priority at LSC.
We are closely monitoring the situation around-the-clock,and while these are challenging times for our industry, please know that we are doing everything we can to minimise the impact on our customers.
Based on the advice given by the government, regarding reducing personal contact, it is recommended;
- Shop online at lsc.com.au for fast delivery
- Call ahead for quick pick up at your local LSC Showroom
- Phone or email your local Branch or Account Manager
Our multiple warehouse and delivery services also continue to operate unaffected. We have great stock levels around the country and our supply from overseas has had little impact.
At present, we have had no reports of any staff members or visitors displaying symptoms of COVID-19 and have put the following measures in place:
- All staff have been briefed on best hygiene practices
- In-person meetings and team events will be limited
- Should it become necessary our sales and technical support teams can work from home to continue to serve you
- As we have multiple warehouses we have plans in place to continue to supply should a warehouse need to close
Thank you for your continued support and understanding, we look forward to helping you through these challenging times.